Delivering Feedback That Encourages Growth
Delivering Feedback That Encourages Growth
- discover the key concepts covered in this course
- identify the major types of effective feedback
- identify techniques to prepare for giving feedback
- Knowledge Check: Assessing your Skills in Preparing Feedback
- recognize strategies to deliver specific and actionable feedback
- identify best practices for providing spontaneous feedback
- recognize techniques to adapt your feedback to the person receiving it
- Knowledge Check: Reviewing Your Skills on Delivering Feedback
- reflect on what you've learned
The process of giving and receiving feedback is inevitable and indispensable in a work environment. When feedback is effective, it can foster a growth mind set in the workforce and contribute to organizational success. In this course, you will learn how to plan a feedback session and give feedback in a constructive manner. You will also learn about some proven models to construct the feedback objectively and effectively. Techniques for handling less-than-ideal reactions to feedback and overcoming potential anxiety will also be discussed to support performance improvement, employee motivation, and workplace relationships.
Receiving Feedback with an Open Mind
Receiving Feedback with an Open Mind
- discover the key concepts covered in this course
- identify the positive effects of receiving feedback
- identify approaches for overcoming resistance to feedback
- Knowledge Check: Assessing Your Skills in Remaining Open to Feedback
- recognize techniques for listening constructively to feedback
- recognize strategies for seeing the positive in negative feedback
- identify strategies to use feedback for professional development
- Knowledge Check: Assessing Your Skills in Receiving Feedback
- reflect on what you've learned
The word “feedback” might make the hair on the back of your neck stand up. Many people think of feedback as a threat. Even positive feedback can seem like an attack. Our egos and self-esteem tell us to shut down and drown it out. But feedback is a necessary part of professional growth and development. With a positive mindset, you can stay calm, take feedback on board, and use it to improve your performance and further your career.
In this course, you will explore how receiving feedback differs from receiving simple praise or criticism. You will learn how listening to genuinely constructive feedback with a positive mindset can influence your reactions and responses. You will also learn how applying feedback can catalyze your professional growth and self-development.
